Tradewinds - A member of the Singapore Airlines Group. Offers quick easy Singapore Tours, World Travel, and all-in packages tours and Free N Easy Travel.
Tradewinds Tours & Travel is a global business based in Singapore that is focused on providing the highest level of customer service to meet the global traveler's needs for leisure or business. A member of the Singapore Airlines group, Tradewinds Tours & Travel searches for and features quality partners in all of its products.
Apart from MICE services, Tradewinds Tours & Travel offers SIA Holidays, SilkAir Holidays and Singapore Stopover Holidays to Singapore, Southeast Asia, Southwest Pacific, North Asia and many more exciting destinations worldwide. These great value offers comprise a combination of hotels, tour, transfers and attractions to provide SIA and SilkAir customers a wide assortment of value-adds.
Customers may choose to purchase land-only packages as an add-on to their existing SIA or SilkAir tickets, or all-inclusive packages bundled with airfares. Enjoy peace of mind, great value and excellent service with our holiday products.
GENERAL TERMS AND CONDITIONS OF RESERVATION
The following sets out the general terms and conditions, which may be applicable to your reservation. Please read these general terms and conditions carefully. Should you have any queries please contact us for clarification. If you do not agree to or are unsure of any part of these general terms and conditions, please do not proceed with your reservation. By proceeding with your reservation, you indicate your agreement to be bound by these general terms and conditions.
1. Package conditions
Prices quoted (unless otherwise stated) are in Singapore dollars inclusive of associated taxes and surcharges and service fees, and is based on per person on twin-sharing basis. All prices are subject to change without prior notice in the event of unforeseen circumstances, e.g. currency fluctuations, increase in hotel rates, local taxes etc. In the event of peak season, high occupancy or late reservation, prices quoted may differ.
Prices are based on a minimum of two passengers travelling together throughout the whole journey. No deviation or out-of-sequence travel is permitted for any passengers throughout the journey. Addition or reduction of passenger is not allowed. These packages are not eligible for accruals on frequent flyer mileage programmes, hotel loyalty programmes or eligible for any upgrade award redemption programmes.
Infants (under 2 years at the time of travel) and children (2 to below 12 years at the time of travel) must travel with an accompanying adult. Infants (below 2 years of age) do not apply towards the minimum requirement of 2 passengers. Number of children entitled to child fare is limited to two for every paying adult.
Tickets are non transferable once issued and name changes are strictly not allowed.
Prices quoted do not include items like laundry, room service, telephone calls, unspecified meals or tours, beverages, excess baggage and porterage charges, passport and visa costs, airport taxes, personal and baggage insurance, tips and all other items of a personal nature. Usage of facilities at some hotels such as the health centre, business centre, spa, etc may be subject to a fee. Guests are advised to check with hotels prior to use.
Services for transfers and tours are conducted in English. Additional charges will be levied for foreign language speaking guides. Request for foreign language guides must be made prior to guests' arrival.
By making airline reservations through this website, Singaporeair.com or Silkair.com online booking facilities, you agree to be bound by the Singapore Airlines and SilkAir:
1. Conditions of Contract and Notices
2. General Conditions of Carriage
These documents are available in the Singapore Airlines and SilkAir websites.
A) GENERAL
1. CHILDREN
Special conditions for children are agreed upon with each service provider and are not based on any one criteria; therefore, and given that each establishment/supplier applies its own special conditions or discounts, we ask that you enquire about this point when making your reservation.
Accommodation services: Such discounts or special conditions must be understood as applicable only when children share a room with 2 adults.
COTS(UK) /CRIBS (US) - In the event that this service is required, please indicate this when making the reservation, as some establishments have a limited availability of such items. This extra service can be paid by the final consumer directly at the establishment if required.
2. THIRD PERSON
Almost all hotels will treat a reservation for a third person as a double room with an extra bed. Consult the supplement and/or discount applicable for an extra bed to be occupied by an adult, as this varies depending on the hotel. There are hotels with very few available extra beds, so it is imperative to ensure availability when making your reservation. Failure to do this may result in non-availability of the extra bed at the hotel, with no right to claim any service provision or amount whatsoever from Tradewinds.
3. NO SHOW
No show at the accommodation establishment without prior warning shall be considered a cancellation.
No reimbursement shall be made in the event of a 'no show' without prior consultation with, and authorisation from, Tradewinds, who shall inform you of charges payable, which may range from the cost of one night to 100% of the amount of the reservation.
4. MODIFICATIONS
Unless you are authorised by Tradewinds, you may not reduce the reserved period of stay or requested service, nor change the names of the customers on the booking once reservation has been made. Any such changes shall be deemed to be a cancellation of the reservation.
Modifications to extend the reserved period shall be subject to availability; in the event of an extension, the price shall be modified accordingly.
5. CANCELLATIONS
In the event of withdrawal of the tourist services purchased, you shall have the right to be returned all amounts paid with deduction of the amounts, if any, which may have accrued in terms of cancellation charges.
Accommodation services. Generally, cancellations made at least 48 hours before your arrival shall not generate charges. This notwithstanding the aforementioned period may vary in each particular case and shall be indicated at the time of booking. At the time of confirmation of the reservation the cancellation charges, which may ensue shall vary according to destination, dates and accommodation establishment.
Claims for reimbursement leaving the accommodation establishment before the reserved departure date, must be addressed to Tradewinds within twenty days of the effective date of departure, together with written confirmation from the accommodation establishment of time and date of departure.
During peak occupation season the accommodation establishment may charge the full amount of the original reservation, in which case reimbursement to the final consumer shall not apply.
Other services will have different booking / cancellation policies which you will be informed of by Tradewinds.
Tradewinds - A member of the Singapore Airlines Group. Offers quick easy Singapore Tours, World Travel, and all-in packages tours and Free N Easy Travel.
Tradewinds Tours & Travel is a global business based in Singapore that is focused on providing the highest level of customer service to meet the global traveler's needs for leisure or business. A member of the Singapore Airlines group, Tradewinds Tours & Travel searches for and features quality partners in all of its products.